Support
We read every message and reply as soon as we can.
Get in touch
Email contact@nomvaro.com with the name of the app, your iPhone model and iOS version, and what happened. Screenshots help more than anything else.
Managing a subscription
Subscriptions are billed by Apple, not by us, so they are managed in your Apple account rather than inside the app. On your iPhone, open Settings, tap your name, then Subscriptions. You can also manage them at apps.apple.com/account/subscriptions.
Cancelling stops the next renewal. Access continues until the end of the period you have already paid for.
Refunds
Because Apple processes all payments, refunds are handled by Apple rather than by us. Request one at reportaproblem.apple.com. If something in one of our apps caused the problem, tell us as well — we would like to fix it.
Restoring a purchase
If you have reinstalled an app or moved to a new iPhone, use the restore option inside the app while signed in to the same Apple Account you purchased with.
Your data
Our apps keep their data on your device. Deleting an app removes what it stored. See the privacy policy for the full picture.
Reporting a bug
Tell us what you expected to happen and what happened instead, plus the steps that led there. If the app crashed, the crash report Apple collects reaches us automatically when you have opted in to sharing analytics with developers.